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Customer Support
We have a variety of ways for you to get in touch with us. Many common questions about product details and shipping can also be answered in our Frequently Asked Questions sections located under “Helpful Links”. You will find answers to your questions about personalization, ordering and product availability as well. Please check here first, but if you still need assistance, we will be glad to help.
We believe in providing exceptional customer service and personalized quality products delivered on time and as you requested.
Email Support
We regularly monitor our email. One of our global customer service team members typically responds in 24 hours or less. You can reach us at [email protected] with questions about personalization, product availability, shipping options, or the status of your order. We are available for you 7 days a week.
Email supportSend Us A Message
Connecting with our customers is important to us. Whether you have a question about an order or product, want to make a suggestion for a particular ornament style, need pricing for bulk orders, or offer a general comment, simply fill out the form below. We will be sure to respond quickly.