It starts with you ordering and ends with a smile when the box is opened by a special person in your life. Leave the rest to us! Our huge warehouse is always fully stocked. Our personalization elves are well trained and supported by our attentive customer service team.
Your Go-To Store for Personalized Christmas Ornaments
From Our Family To Yours... Creating memories that last a lifetime
Our Story - How we started in the ornament business
It all started 20 years ago selling gift items in a small Kiosk located in a regional shopping mall. Little did we know back then, we would help create so many special memories for so many families around the world. As we grew, we added some friends and family to the business. Today our team has grown significantly but our core values and beliefs remain the same.
Our customers support families - we are not a corporation but rather a family of moms, dads, students, pet lovers, grandparents, semi-retirees, and passionate people who love gifting. Our staff appreciates your loyalty and the trust you place in us to personalize gifts that truly last a lifetime.
From our family to yours we look forward to continuing to help you build memories and traditions that will last a lifetime.
Thank you for allowing us the opportunity to serve you!
Why us? What makes us different?
Our Christmas ornaments are as unique as you are. We don’t like to brag but we are extremely proud of our company and those who work hard to deliver happiness daily.
We're Crushing It!
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200,000+
Certainly, our warehouse is a busy place. We carry over 100,000 ornaments and rarely run out of stock. If you see it on our site, it's in stock! We ship 1000s of orders a day during the holiday season.
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99%
Less than 1% of our orders missed our 24 hour order processing goal. We understand how important it is to get your order fast. We work 7 days a week, but we are closed on Christmas day to spend time with our families.
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98.4%
We aren't quite at 100% customer satisfaction, but we are working on it. Although mistakes are rare, we promise to make it right. No questions asked!
Our Values
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Take care of the customer
Because even Santa Claus gets it wrong sometimes. Our commitment to service ensures every customer is treated like our only one.
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Only the best products
We don't claim to have the most ornaments or largest selection... but don't you want only the best if it's to last a lifetime.
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Treat others like family
Our team is everything to us. Our small army of amazing people from all around the world and at our fulfillment center in Florida make the magic happen!
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Underpromise and Overdeliver
We've had a commitment from day 1 to deliver that 6 star experience. From industry leading personalization technology to next day order fulfillment.
Our Process
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1. Pick & Personalize
Create your custom ornaments using our customization preview tool
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2. Secure Checkout
Add any last minute accessories or add on ornaments before securely checking out.
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3. Order Received
Our distribution center recieves your order and places it into the queue for customization.
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4. They're on the way...
Ornaments are personalized, quality checked, re-checked, packed and shipped in 24 hours or less.
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5. Out for delivery
Packages are picked up 6 days a week and shipped all over the world. Tracking information and delivery estimates sent.
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6. The best part
You finally get to see what's inside! Obviously we think this is the best part too! All orders are gift wrapped and ready for even more smiles and thank you's!