Contact Us – Customer Support & Order Questions
Customer Support
We’re here for you.
Monday - Friday 9am to 6pm EST
Saturday - Sunday 9am - 6pm EST (Sept -Dec only)
Couldn’t find what you’re looking for? Have a great idea for a new product? We value your feedback and want to hear from you. To help us improve, or to ask a specific question about your order or products find our contact information below.
Got a question? We're here to help! Whether you're tracking an order, updating a name on your ornament, or curious about bulk corporate gifting, contact our support team for assistance.
Leave us a message
Email Support
We regularly monitor our email. One of our global customer service team members typically responds in 24 hours or less.
Email supportMedia and PR Inquiries
For media and PR inquiries, please reach out to us at hello@myornament.com
- Choosing a selection results in a full page refresh.
- Opens in a new window.